Design · Development · Field Service

Welcome my Portfolio

Hi! I'm Jorge, a developer passionate about creating digital solutions that blend functionality and design. In this space, you'll find projects that showcase my expertise in HTML, CSS, PHP, and Java systems. I love turning ideas into unique digital experiences, bringing creativity and attention to detail to every line of code. Take a look and discover how I can help bring your ideas to life!o

Resume Projects
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About Me

As a seasoned IT professional with a Computer Science background and Software Engineering expertise, I specialize in delivering high-quality web solutions. My skillset includes Front-end Development (JavaScript, HTML, CSS, WordPress), Technical Support, Quality Assurance, and System Analysis. With extensive experience in Windows Server installation and configuration, SQL database management, and quality testing using Cypress and Selenium, I ensure user-centric and customized solutions. Let's collaborate to create a stunning website that exceeds your expectations. Contact me to discuss your web development needs.

Resume

Experience

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2025 - Present
Field support and Infrastructure Specialist
Stefanini IT Solutions
Hortolandia - SP
Provided specialized technical support to resolve complex issues related to system installation and usage. Key responsibilities included:
  • Provided on-site technical support for hardware, software, and network issues.
  • Performed maintenance and configuration of devices, ensuring high system availability.
  • Managed service tickets using ServiceNow, delivering efficient end-user support.
  • Specialized in Office 365 administration, Active Directory management, and Windows Server maintenance.
  • Configured and maintained IT infrastructure, including video conferencing systems and cabling.
  • Collaborated with Tier 2/3 teams for advanced troubleshooting and solution implementation.
  • System Installation: Installed and configured systems on Windows Server, including remote access setup (Windows RDP).
February 2024 - December 2024
Customer Service Specialist
Teknisa Service s.a
Campinas - SP
As a System Analyst at Teknisa, my role involves delivering comprehensive and high-quality technical support to users, ensuring effective and efficient problem resolution. My key responsibilities include:
  • Request Analysis: Evaluating and analyzing customer requests, identifying issues and inquiries, and determining the technical complexity of tickets to streamline and expedite resolutions.
  • Problem Solving: Diagnosing and resolving technical issues using user support systems and remote control tools, such as Anydesk and TeamViewer, with a focus on quick and efficient solutions.
  • Resource Management: Allocating and managing necessary resources to address technical and operational needs effectively.
  • Documentation and Communication: Accurately documenting actions and solutions in systems, keeping clients updated on ticket progress, and providing detailed information about open requests.
  • Configuration and Maintenance: Installing and configuring systems on Windows Server, setting up remote access via Windows RDP, utilizing SQL databases for configuration and troubleshooting, and running queries for system optimization.
  • Quality Assurance and Testing: Performing unit tests to ensure system quality, assessing usability, documenting bug reports, and collaborating with the Apache server to integrate mobile applications into restaurant service systems.
  • Additionally, I actively participate in technical and behavioral training sessions to enhance my skills and stay current with emerging technologies and best practices.
  • With extensive hands-on experience in technical support and commercial automation, I am dedicated to delivering efficient solutions and maintaining excellent customer service standards.
March 2021 - November 2023
Junior ERP Systems Support Analyst
Maximo Sistemas
Hortolandia - SP
Support Analyst for Commercial Automation Systems:
  • Technical Support: Assisted users via customer support systems and remote-control programs (Anydesk, TeamViewer).
  • Mobile App Configuration: Configured and installed Apache-based mobile applications for restaurants.
  • Database Management: Managed SQL and Firebird databases for configuration, correction, and optimization.
  • System Installation: Installed and configured systems on Windows Server, including remote access setup (Windows RDP).
  • Unit Testing: Conducted unit tests to ensure software quality and usability.
  • Database Conversion: Converted databases and managed projects.
  • Software Development: Developed software for Windows installation.

Education

January 2016 - November 2020
UNIP University
Campinas, SP
Bachelor's
of Computer Science
During my Bachelor's degree in Computer Science, I acquired a solid foundation in software development, spanning both backend and frontend. I developed skills in languages like Java and C, data structures, compilers, efficient algorithms, and operating systems. Additionally, I proficiency in web technologies such as HTML, CSS, JavaScript, React, and Angular, enabling me to build comprehensive and scalable applications. My computer science background prepared me to excel in various sectors of the tech industry, from complex system development to data analysis and artificial intelligence.
November 2023 - November 2024
Uniamérica University Digital
São Paulo, SP
Postgraduate
in Software Engineering
The program includes a comprehensive curriculum covering key topics such as Data Analysis and BI for Decision Making, BI and Big Data Architecture, Data Architecture and Modeling, and Cloud Diversity (AWS). Students gain expertise in Essential Database, Data Structure for Intelligent Systems, and Advanced Project Management. The course also emphasizes Software Interface, UI/UX Design, Programming Logic with Advanced Java, and Software Development Methodologies. Additionally, it explores Cloud Development Platforms (AWS), equipping students with cutting-edge knowledge for modern technological demands. This certification is validated by the MEC, ensuring its quality and alignment with the current job market.
December 2025 - November 2024
Uniamérica University Digital
São Paulo, SP
Postgraduate
in Product Management
The Postgraduate Course in Product Management offers a distinctive opportunity for professionals eager to explore the intricacies of consumer networks and strategies to elevate brands and technology-driven businesses. This program provides essential content to enhance skills in product management and development, emphasizing the use of strategic tools for analyzing consumer behavior and making data-driven decisions. Participants will acquire expertise in Project Management, Solution Architecture, Quality Assurance, Problem Solving, and Database Administration, equipping them with the comprehensive skill set needed to excel in the competitive landscape of modern product management.

Professional Skills

QA Tester
Test Automation
Junior Java Developer
Web Design
Project Management
Database Administration

Languages

HTML
CSS
PHP
Java
AWS
SQL

Projects

AUKSAUDE - APPLICATION FOR MANAGING ANIMAL HEALTH AND WELFAREL

AukSaude is an app that integrates all aspects of animal health and well-being into a single platform. With it, pet owners can monitor vaccines, appointments, and medications, as well as create diet plans and track physical activities. Using cloud storage and blockchain technology, the app ensures data security and reliability. Artificial intelligence provides personalized recommendations for each pet, promoting comprehensive and preventive care.

  • Automated Agenda: Vaccine, appointment, and medication reminders, ensuring complete tracking of pet care.
  • Personalized Diet Plan: Diet suggestions based on the pet's age, weight, and health condition.
  • Activity Monitoring with Smart Devices: Integration with smart collars and wearable sensors, capturing data like heart rate, activity levels, and sleep patterns.
  • Marketplace for Services and Products: Access to pet shops, grooming services, and products recommended by the app.
  • Pet Social Network: Connect with other pet owners to exchange experiences and organize meetups for pets.
  • Reports and Complete History: Track all the pet's health data in one place, making consultations and decision-making easier.
  • Figma: Prototyping and collaborative design tool.
  • UI Design: Creating intuitive and visually appealing user interfaces.
  • Java: Object-oriented programming language for building robust applications.
  • Blockchain: Distributed ledger technology for secure and transparent transactions.
  • Android Studio: Integrated development environment for Android app development.

Todo App is a practical project and task manager.

The task management application is built entirely in pure Java, without relying on specific frameworks. Designed for efficiency, it enables users to create, manage, and organize tasks and projects seamlessly. The application offers a range of functionalities, including adding, updating, and deleting tasks and projects, marking tasks as completed, listing all tasks and projects, and filtering tasks by project. Utilizing Java Swing for the user interface and a Model-View-Controller (MVC) architecture, TodoApp-Java demonstrates robust integration with databases and Java APIs, making it a practical solution for task management.

https://github.com/jorgeluis-dev/TodoApp-Java

    • Add tasks and projects
    • Mark tasks as completed
    • Delete tasks and projects
    • Update tasks and projects
    • List all tasks and projects
    • Filter tasks by project